Data security and privacy – FAQ

It is your data – you are in control at all times. We only use your data in order to provide our service. Certifeye Wallet profiles can be browsed by other Certifeye users and may include information like email address, full name, company name, and company address. You always have the right to access, review, and withdraw your personal details used for registering the account. We will remove these details at your request sent to support@certifeye.com. Again: It is your data!

An administrator also called an admin, is an additional user who has access to a Certifeye Wallet account. If you wish, the role of an admin can be given to another person, an external agency or the company that sent you the invite to our platform. You can revoke the administrator rights of any additional user at any time in the

Settings tab at https://wallet.certifeye.com/settings. Keep in mind that you do not have to appoint an administrator.

The administrator of your Certifeye Wallet can access the account and perform the same actions as you – the owner. A person in that role will be able to upload and update your documents and receive emails from Certifeye, including requests for documents and notifications about your account. It is possible to completely outsource your activity on Certifeye Wallet using this role.

You can remove an admin at any given moment, while the admin cannot remove you or revoke your rights as the owner. If your chosen admin resigns, you will automatically be informed via email.

As the owner, you are the only one that can activate the account and request to close it. You can edit the documents that you upload in Certifeye Wallet and select their privacy settings. You decide who can take the role of administrator to manage the requirements in your name, and can easily remove any administrator you appointed.

When you decide to set a document to Public status, Certifeye users can immediately view and link it to their administration. You will not need to confirm this connection, and users will instantly receive any updates you upload to the subscribed documents. Keep in mind that any file you upload publicly might be downloaded immediately by users and non-users alike.

Additionally, sharing your documents and certificates on your Certifeye Wallet Public Profile is a great way to promote your business. Show your (potential) clients why you’re the strongest supplier in the desired niche.

If you set the document status to Private, only the account owner and the administrator can view the file. Nobody else has access to it until you decide to share the document by sending a link or by answering a request sent to you. Once the file has been shared, the recipient can download a copy and/or subscribe to it.

Whenever you renew this document in your own Certifeye Wallet, the subscriber will be notified and will receive an update. If you want to share a Private document with someone without a Certifeye account, a link will have to be provided for each new version of the file.